CLIENT REVENUE GENERATED$9,720,200+Independent consulting ยท Since 2008
Talk Strategy

ONLINE REPUTATION MANAGEMENT & REPAIR

Reputation Management Consultant

Give customers a fuller picture.
Reduce the prominence of negative results.

I help businesses assess damaging search listings, respond to review issues and strengthen credible information about their brand. Work directly with me on search-result suppression, corrections and eligible removal requests, with a plan grounded in the evidence.

Search listings Customer reviews AI brand answers

18+ years

Search experience since 2008.

200+ campaigns

Successful campaigns across my career.

Direct access

Advice and accountability from Himanshu.

3 routes

Suppress, correct or request eligible removal.

Business professionals reviewing search listings and a company profile in an office
YOUR BRAND, IN CONTEXTLet credible information
do more of the talking.
Assess Substantiate Improve

BEFORE THE FIRST ENQUIRY

A search result can shape a decision before you get to speak.

A prospect may check your brand, a branch or a key person before booking a call. An outdated article, a confusing profile or an unresolved complaint can become the only context they see.

I start by identifying the result and the customer decision it affects. Then I separate the work we can control from publisher decisions, platform policies and problems the business itself needs to resolve.

My first questionIs the information inaccurate, eligible for removal, or something we need to answer with stronger evidence and better service?

THREE DISTINCT REPUTATION ACTIONS

The right response depends on the problem.

Suppress

Build stronger results around the real business.

When content is not eligible for removal, I assess whether your official pages and other credible assets can compete for the branded queries that matter.

Discuss My Situation
01

Assess feasibility

Review query intent, the unwanted URL, competing domains and the assets already available.

02

Strengthen useful assets

Improve the official site, profiles and evidence-rich content without creating artificial praise.

03

Measure prominence

Track consistent query and market samples, including changes beyond the first page.

Correct

Challenge inaccuracies with specific evidence.

A clear correction request identifies what is wrong, what supports the correction and who has authority to respond. I help organise that work with your team.

Discuss My Situation
01

Record the issue

Keep URLs, dates and the precise factual statements in question.

02

Seek a source update

Coordinate a factual request to the publisher or platform, with legal review where appropriate.

03

Check the follow-through

Review whether the source changed and whether outdated search information needs refreshing.

Request removal

Use the right route when content qualifies.

Policy violations and eligible legal requests are different from content a business simply dislikes. I assess the route and help prepare a substantiated submission.

Discuss My Situation
01

Review the basis

Identify the applicable platform policy or refer legal questions to your adviser.

02

Prepare the evidence

Keep the request focused, accurate and authorised by the responsible person.

03

Track the decision

Record the outcome and available appeal route without promising approval.

NEGATIVE SEARCH-RESULT SUPPRESSION

Move credible results up.
Make unwanted listings less prominent.

I strengthen relevant official pages, accurate profiles and useful brand content so they can compete for searches about your business. The objective may be to move a negative listing beyond page one, to page two, three or further.

That is an objective, not a guaranteed placement. The difficulty depends on the unwanted result, the query and the strength of competing assets. Suppression does not delete the original page.

Assess My Suppression Options →

ASSETS WORTH STRENGTHENING

Official website

Clear business information, service evidence and useful resources.

Accurate profiles

Consistent identities and current, relevant public information.

Substantiated content

Case studies, explanations and genuine coverage customers can assess.

REPUTATION MANAGEMENT SERVICES

A practical plan for visibility, response and repair.

Branded search audit

Inventory priority queries and results. Separate brand, person and location issues and establish the starting position.

Search suppression strategy

Assess credible assets and prepare a prioritised content and optimisation plan for the agreed queries.

Review response guidance

Draft factual, proportionate responses with approval and escalation rules. Connect feedback to real business follow-up.

Correction & policy reporting

Organise evidence for source corrections or eligible platform reports. Track decisions and applicable next steps.

Profile & entity consistency

Review business names, service details and relevant profiles. Reduce confusion between your brand and unrelated entities.

Monitoring & decision support

Track agreed search samples, priority URLs and new issues at the contracted cadence, with clear next actions.

REPUTATION IN AI ANSWERS

Check the story.
Then examine the sources.

AI-assisted research can introduce a business before a customer visits its website. I sample relevant questions and review whether the answer confuses entities, repeats outdated information or misses important context.

The work focuses on accurate source information and evidence. Changes to a website do not guarantee immediate changes in an AI answer, and we cannot assume every platform uses the same sources.

Explore AI Visibility Auditing →
Questions behind the buying decision

Is this business a suitable and reliable choice for what I need?

  • Identify the business and relevant source material.
  • Check dates, claims and missing context.
  • Record observations without promising control.

DAAOMI FOR REPUTATION REPAIR

Six stages. A reason for every action.

DAAOMI means Discover, Analyze, Audit, Optimize, Monitor and Improve. Its name takes the first letter of each stage. I use this cycle to connect the reputational issue with evidence, feasible action and the next decision.

  1. Discover

    Identify the business concern, audience, markets and priority queries.

  2. Analyze

    Assess the negative result, its context and its likely customer impact.

  3. Audit

    Review owned assets, evidence and correction or removal eligibility.

  4. Optimize

    Improve credible assets and implement approved responses or requests.

  5. Monitor

    Track the agreed queries, sources and outcomes at the scoped cadence.

  6. Improve

    Adjust the priorities as results change or new evidence emerges.

Monitoring feeds the next improvement. If a complaint exposes an unresolved service issue, the business response needs to change too.

REPUTATION MANAGEMENT PACKAGES & PRICING

Start with an assessment.
Choose the repair work with evidence.

Every quote defines the queries, markets, assets, deliverables and monitoring cadence. Writing, development, legal advice and third-party costs are itemised where required. Platform decisions and exact rankings are not purchased outcomes.

ASSESS

Reputation Audit

Understand the issue before committing to a campaign.

Tailored to your situation
  • Business and priority-query discussion
  • Branded search and profile inventory
  • Negative-result and review assessment
  • Source, ownership and evidence review
  • Suppression feasibility assessment
  • Sample AI brand-answer review
  • Prioritised roadmap and walkthrough
Get My Audit Quote

MONITOR

Ongoing Reputation Support

Maintain oversight and respond to developing issues.

Tailored to your situation
  • Agreed search and profile monitoring
  • New-issue triage and priority reviews
  • Content and asset improvement guidance
  • Response and correction coordination
  • Sample AI answer checks
  • Progress and unresolved-issue reporting
  • Direct consulting and next-step planning
Get My Support Quote

WORK DIRECTLY WITH HIMANSHU

Calm assessment.
Clear responsibility for the work.

I have worked in search since 2008. I bring that experience to assessing which results matter, what can realistically be improved and where a publisher, platform or legal specialist has the final say.

You work directly with me on priorities. Public responses and sensitive claims need your approval; credible information matters more than a larger publishing schedule.

Assess the approach through published work.

My search case studies explain the starting point, work and reported outcomes. They demonstrate how I approach a business problem; your reputation scope and success measures are agreed separately.

Explore Case Studies

REPUTATION MANAGEMENT QUESTIONS

What clients need to know before starting.

Can you push negative search results to page two or three?

That can be the objective, depending on the query, competition and strength of the unwanted result. I assess which credible pages could compete, then agree a suppression plan and a starting baseline. I cannot promise a fixed page position or permanent disappearance. We track the agreed queries, locations and devices rather than rely on one screenshot.

Is suppression the same as removing a negative article?

No. Suppression aims to reduce prominence by strengthening other relevant results. The original article can remain online and searchable. Removal at the publisher and removal from a search engine are also different outcomes. I explain which route is realistic before recommending work. Google explains source and search removal.

Can you remove a bad Google review?

I can assess whether there is a specific policy basis to report it and help organise the evidence. Google makes the decision. A review is not eligible simply because it is negative or you disagree with it. For genuine complaints, I help plan a factual response and the business follow-up. Google review reporting guidance.

What if an article contains inaccurate or outdated information?

I separate the disputed statements from opinion, record the source and date, and work with you on evidence for a correction request. Your legal adviser should assess defamation or other legal claims. If a source has already changed, a search refresh may be relevant; it is not a way to erase unchanged content.

What results do you promote for suppression?

Relevant assets your business can stand behind: the official site, accurate profiles, useful resources, case studies and genuine coverage. I assess their ability to answer branded searches and improve them accordingly. I do not present paid or controlled material as independent praise, fabricate reviews or create a network of empty sites.

How long does online reputation repair take?

It depends on the search results, publishing approvals, existing assets and how much of the issue is still developing. Correction and platform decisions have their own timelines; organic visibility can take longer and can fluctuate. I agree delivery milestones for the work and review movement against the baseline, not a universal 30-day promise.

Can you help with a sudden wave of fake reviews or extortion?

I can help document the pattern, organise policy reports and coordinate response priorities. Preserve messages and URLs rather than deleting the evidence. Suspected threats, extortion or other legal issues need the appropriate platform, security or legal support. My service is not an emergency response hotline or a substitute for legal advice.

Do you work with local businesses and multiple locations?

Yes. I separate brand-wide search issues from reviews or listings affecting an individual branch. We agree the locations, languages and platforms in scope. Accurate local profiles and consistent business details can be part of the work; see Google Business Profile support and citation management.

Can you work across countries and languages?

Yes, with the scope and review responsibilities agreed. Brand queries, publishers and platform rules vary by market. I use the relevant geography and language in the baseline and work with an agreed language reviewer when needed. Legal eligibility is jurisdiction-specific. My multilingual consulting explains the language workflow.

Can you change what ChatGPT or Gemini says about the business?

I can review sampled answers, identify visible sources and improve inaccurate or incomplete information in assets we control. Corrections at relevant sources may also be pursued. I cannot directly edit a model or promise that an answer will change. We record the prompt, platform and date and separate observations from customer impact. See my AI visibility audit.

Will you respond to every review on our behalf?

Only if response drafting or publishing is included in the scope. We agree tone, approval and escalation rules first. Sensitive complaints should not expose customer details or disclose private conversations in public. Your team verifies the facts and authorises responses; a template should not replace resolving the actual issue.

Does this include legal takedowns or a right-to-be-forgotten application?

I can help organise URLs and factual evidence, but a qualified adviser must assess legal rights, public-interest issues and jurisdiction. Search engines and publishers decide the requests they receive. I do not offer legal certification or claim that every business is entitled to removal. Google removal routes distinguish policy and legal requests.

How much does reputation management cost?

The quote depends on the number and difficulty of queries, affected assets, markets, content requirements and ongoing monitoring. The three options below show the core activities. Development, specialist writing, translations, legal advice and third-party costs are itemised where required. No package quietly includes unlimited removal requests or guaranteed placements.

What will the reports show?

I report the agreed branded queries, visibility of priority URLs, asset improvements, response or correction work and unresolved issues. For AI observations, the prompt and platform context matter. Where data allows, we also review enquiry quality or other customer evidence. A search-position change is not automatically a revenue gain.

What do you need from me to start?

Your website or business name and the main concern are enough for the first discussion. After we agree scope, I request only relevant access and evidence through an agreed channel. Do not send passwords, private customer records or legal documents through the initial form. Your business retains account ownership.

START WITH THE FACTS

Let us assess what customers are seeing.

Share your business and the concern. We can identify the right next step without promising an outcome before examining the results.

Review My Brand Results