Google Business Profile Optimisation & Google Maps SEO

Yes. Google Business Profile is the current name for Google My Business. If you are looking for a Google My Business expert, this is the service you need. I work on the existing profile and its history rather than creating a replacement simply because the product name changed.

I begin with the business model, profile status and customer journey. The agreed work may cover categories, services, hours, attributes, photos, website and booking links, duplicates, reviews and measurement. You receive clear priorities and a record of the changes. If the main problem sits on the website, I explain how the broader local SEO service can address it.

Yes. Your business should retain primary ownership. You invite the appropriate Google account as a manager for agreed work; you do not need to give me your password. I also review existing access so former employees or suppliers are not left with permissions they no longer need. See Google’s owner and manager guidance.

I can review the business details, identify likely policy conflicts and help organise the evidence for the available verification or appeal process. Google chooses the verification options and decides the outcome. Your involvement may be needed to demonstrate the premises, equipment or authority to manage the business. I do not sell instant verification or guaranteed reinstatement.

Yes, where the business is eligible. I check whether customers visit the address or whether you travel to them, then align the profile with that operation. If customers are not served at your address, the profile should use the appropriate service-area setup and hide the address. Adding more areas does not create a branch in each place.

Yes. I review each eligible location, its ownership, primary category, hours, phone, landing page and review workflow. The useful part is defining what the head office controls and what each branch must maintain. That prevents outdated holiday hours, duplicate profiles and enquiries reaching the wrong team.

I can commit to the agreed work, clear communication and reporting against the starting position. I cannot promise the same placement for every searcher or a permanent top-three position. I assess the profile alongside competition, the website and local reputation, then concentrate effort on the changes most likely to improve relevant visibility and enquiries.

I help you request honest feedback from real customers and respond constructively. I can flag reviews that appear to breach policy, but Google decides whether to remove them. I do not buy reviews, offer rewards for feedback or filter requests so only happy customers are asked. A credible review process should be sustainable for your team.

That depends on how often the business changes. A stable single location may need an initial correction and periodic checks. A business with changing services, seasonal hours or many branches usually needs regular management. I propose a cadence based on those needs and the enquiries you receive, rather than a fixed volume of posts.

The scope depends on the number of profiles, their current condition, access issues and the work required on associated pages. Send your profile link, website and main concern; I will explain the recommended scope and fee before work starts. Google Business Profile itself is free. My fee covers professional review, implementation and agreed management.

I compare available profile performance with website enquiries, booking activity and your sales feedback. Calls clicked on a profile are not automatically answered calls, and direction requests are not confirmed visits. I explain those limits in the report and use your customer data to judge whether visibility is bringing suitable business.

Gemini can use public Google Maps information to find places and show business details. I check that your services, hours, contact details and website explain the same business clearly. I also look for gaps in the customer questions your pages answer. That supports accurate discovery; it does not buy a citation or guarantee a recommendation. For broader website visibility, I connect this with your AI search strategy.

It is included in the scope we agree. Google Maps optimisation uses your Business Profile alongside your website, reviews and local reputation. I review both the listing and the reasons a customer would choose it. If the job requires a larger website or local authority programme, I explain that separately through the local SEO service rather than presenting profile edits as the whole solution.

The results can change with the searcher’s location, the query and the competing businesses. I compare agreed services across relevant locations instead of treating a single search from your office as the complete picture. The aim is to see where useful visibility is weak and whether enquiries improve as we address the gaps.

An incorrect phone number or booking link can be corrected before we have enough data to judge visibility. Ranking changes take longer to assess and depend on the starting point, competition and Google’s processing of updates. I agree the first priorities and review dates with you, then report completed changes and business outcomes separately.

There is no special Gemini submission included in this service. I keep business information consistent and recommend appropriate structured data on your website where it matches the visible content. Google says its Search AI features do not require special schema. Gemini place information and a website citation in Search are different outcomes, so I do not report one as proof of the other.