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AI fact-checking concept: a $499 accreditation claim compared with website facts showing $799 and a completion certificate.

WORK DIRECTLY WITH HIMANSHU

AI Getting Your Business Facts Wrong?

AI fact-checking and source correction, directly with Himanshu.

Wrong prices, qualifications or company details? Start with the answer your prospect saw.

START WITH YOUR WEBSITE

Request a Website Facts Check

I will review your enquiry and explain what I would check first.

WHEN PROSPECTS GET THE WRONG INFORMATION

What is the AI getting wrong?

A prospect asks an AI assistant about your course, company or service. The answer gives an old price, claims a qualification you do not hold, or confuses your business with somebody else. I would save that answer, agree the correct facts with you and investigate the records behind it before changing your website.

PRICE OR OFFER MISMATCH

Find the record that no longer reflects the offer.

Compare the answer with the current price, currency, intake or plan and its conditions. Check old offer pages, public documents and the sources shown with the answer.

What I would do: agree the current fact, clarify outdated owned records and prepare corrections for any verified conflicting references.

QUALIFICATION OR CERTIFICATION ERROR

Verify what the qualification actually is.

Distinguish a course completion certificate, professional qualification and external accreditation. Review the business’s approved wording and relevant issuer or accreditor records.

What I would do: replace inaccurate wording where authorised and support factual correction requests with the appropriate public evidence.

MISTAKEN BUSINESS OR SERVICE DETAILS

Separate your business from conflicting records.

Check the name, domain, location and actual service scope. An office address, a remote service area and another company with a similar name must not be treated as the same thing.

What I would do: clarify owned information and investigate the particular profile, page or reference carrying the wrong association.

UNSUPPORTED OR UNCLEAR ORIGIN

Keep the evidence. Do not invent a source.

Save the exact answer and conditions, then verify the claim independently. Review relevant first-party records and any visible references without assuming that a citation proves the whole statement.

What I would do: record what is known, resolve genuine public conflicts and prepare appropriate product feedback for the observed answer.

You do not need a broad visibility audit to ask about one wrong answer. Send me the example and tell me what it should say. I will start there.

WORKED EXAMPLE / EXAMPLEPATH ACADEMY

One question. Two very different answers.

Consider ExamplePath Academy, a fictional course provider. Its website lists a $799 fee and a certificate of completion. A prospect asks an AI assistant about the course and gets a different price and certification claim.

ExamplePath Academy worked example. Prompt asks the course cost and certification. AI response says $499 and externally accredited; website facts show $799 and a certificate of completion.

The prospect’s prompt

What does the ExamplePath Academy course cost, and what certification do I get?

Example AI response: โ€œThe course costs $499 and is externally accredited.โ€

The website facts

$799 fee. Certificate of completion.

The conflict: the answer understates the fee and describes an external accreditation the website does not claim.

What I would check next: the current offer, dated pricing pages, the exact certificate wording and any visible sources in the answer. That gives us a factual basis for an owned-page update, a publisher correction request or platform feedback. If the origin is unknown, it stays marked unknown.

Show Me the Incorrect Answer

A CLEAR ROUTE THROUGH THE WORK

How I investigate and follow up.

I record the original answer, check the facts with you, agree the corrections and recheck the result. Here is what each stage involves.

01 / Capture the answer

Record the question, exact claim, platform, mode, date and visible sources. You confirm the correct fact and who can approve its public wording. Private customer and account information stays out of routine correction requests.

02 / Trace the conflict

Review relevant website pages, dated announcements, controlled profiles and specific third-party references. An outdated record, mistaken identity and an unsupported statement need different responses.

03 / Coordinate corrections

Depending on what we find, I can update pages or profiles you control, align the visible information and structured data, or prepare requests for publishers and AI platforms. We agree access and responsibilities before making changes.

04 / Recheck and hand over

I check that approved updates are public and repeat the original question under comparable conditions. The record shows what changed, which requests are still pending and what the AI answered when checked again.

YOUR TEAM CAN SEE WHAT HAPPENED

You can see what I checked and what changed.

Claim register

The original answer, the facts you confirmed and the sources I checked. Anything I could not establish is marked as unknown.

Correction log

The edits made, requests sent and people responsible for the work still outstanding.

Follow-up record

The dates I checked each update and what the AI said when I repeated the question.

Claim Verified fact Action Recheck

CHOOSE THE HELP YOU NEED

What help do you need?

If you are not sure which option fits, describe the issue first. I will explain the work and fee before you book.

01 / FIND THE CONFLICT

Focused Investigation

You have the answer. You need to understand what is wrong.

Request a quote

  • Answer and verified-fact review
  • Source and ownership checks
  • Prioritised correction plan

Your next step: the findings and a recommended correction plan.

Investigate my issue

02 / PUT THE FACTS RIGHT

Source-Correction Support

The facts are verified. You need help getting changes made.

Request a quote

  • Agreed owned-source corrections
  • Evidence-led publisher requests
  • Public checks and change log

Your next step: coordinated correction work.

Plan my corrections

03 / STAY ON TOP OF CHANGES

Ongoing Follow-Up

The issue keeps returning, or several records need attention.

Request a quote

  • Agreed platform and issue coverage
  • Scheduled checks and issue triage
  • Coordination and progress reviews

Your next step: agreed checks and regular progress updates.

Discuss follow-up

The fee depends on the issue, the records involved and who can change them. I will list any writing, development or external costs in the proposal.

Himanshu Swaraj

WORK DIRECTLY WITH ME

Discuss the evidence directly with me.

I am Himanshu Swaraj, an independent SEO and digital marketing consultant working in search since 2008. I look at what the AI said, what your business can verify and where the public information disagrees.

I start by checking the problem with you. Then I explain which records need attention, what I can change and where we need a publisher or platform to respond.

Meet Himanshu

BEFORE WE START

Questions about scope and correction work.

These are the questions worth settling before we start work.

What should I send with the first enquiry?

Send the website, platform, exact incorrect claim and the correct fact, with the question and date if available. A redacted screenshot or public source URL can help. Do not send passwords, private customer records or identification documents through the contact form.

Can you help with wrong course prices or certification claims?

Yes. I check the current price and offer conditions with you, along with the exact certificate or accreditation. Then I identify which pages, profiles or publishers need a correction.

What happens if the answer shows no source?

I record the origin as unknown, review relevant public business information for conflicts and use the product’s appropriate feedback route. Any reference produced in a follow-up answer still needs independent checking before it is treated as evidence.

Can you make corrections on my website?

Yes, if we agree the edits and I have suitable access. If your editor or developer will make the changes, I can prepare the instructions and check the update with them.

How will I know what changed?

I give you a dated record of the changes made, correction requests sent and answers checked again. You can also see what is still waiting for a response.

Do I need a full AI visibility audit first?

Not for every issue. A specific incorrect claim can begin with a focused investigation. If the evidence points to a wider representation problem, we can discuss that separately.

Is this also a repair service for our own chatbot?

This page focuses on third-party AI answers and the business information around them. If the issue is in a chatbot you control, say so in the enquiry; its knowledge base, retrieval setup and technical ownership need a separate scope.

DO NOT LET THE WRONG ANSWER SPEAK FOR YOUR BUSINESS

Show me the claim.
Let us work out the correction.

Tell me what the prospect saw and what the correct information should be. I will review your enquiry and explain how I can help.

Himanshu Swaraj

Directly with Himanshu
Independent search consultant since 2008

  • Start with a specific error
  • Agree the scope before paid work
  • Keep a clear record of the actions

Share only public links and a short description. Leave out passwords, personal records and confidential documents.

Contact Me Directly

REQUEST A FACT-CORRECTION QUOTE

What is the AI getting wrong?

Include the platform, the incorrect claim and the correct fact in your message.

Not sure which option fits? Describe the issue below.

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